Big Star Ford FAQ

Big Star Ford is at 17717 S. Freeway, Manvel, TX 77578.

Yes. Big Star Ford is part of Ken Garff Automotive Group, a family business that started selling cars in 1932 in Utah. Ken Garff today operates about 70 dealerships across nine states and more than 26 brands.

Big Star Ford is part of Ken Garff Automotive Group, which owns Big Star CJDR, Texan CJDR, Big Star Buick GMC, Texan GMC, Big Star Honda, Big Star Hyundai, and Big Star Cadillac.

We put people first. Our favorite three words are “We Hear You,” and our team follows the R.I.G.H.T. values: Above Anything Else, Do The Right Thing, One Step at a Time, Actions Speak Louder, and Stronger Together.

We serve Manvel, Pearland, Friendswood, Missouri City, Rosharon, and the Houston area.

Our Sales Department is open Monday through Saturday from 9:00 AM to 8:00 PM. We are closed Sunday.

Service is open Monday through Friday from 7:00 AM to 6:00 PM and Saturday from 7:00 AM to 2:00 PM. We are closed Sunday.

Parts is open Tuesday through Friday from 7:00 AM to 5:00 PM and Saturday from 7:00 AM to 2:00 PM. We are closed Sunday and Monday.

No. All departments are closed on Sundays.

Main and Sales: 346-536-8768. Service: 346-560-7162. Parts: 346-560-7161.

We carry the Ford Bronco, Bronco Sport, Explorer, Expedition, F-150, Maverick, Ranger, Transit, Super Duty, and Mustang. For electrified options, we carry the Mustang Mach-E and Explorer Hybrid. Browse new Ford inventory.

Yes. We sell the Ford Mustang Mach-E. See our hybrids and EVs page.

Offers change monthly and have eligibility requirements and expiration dates. See current new vehicle specials, pre-owned specials, and service offers.

Yes. We offer Ford Certified Pre-Owned and Big Star Certified vehicles. Every Ken Garff Certified Pre-Owned vehicle passes a 118-point inspection and includes a limited warranty, roadside assistance, and additional perks. Shop Big Star Certified | Ford Certified Pre-Owned.

Big Star Ford sells all brands of used vehicles, not just Ford. Search used inventory.

Yes. Inventory changes often, so check our used vehicles under $20K page for current options.

Yes. You can get an online trade-in value before you visit.

Yes. Submit your vehicle's information online and you'll receive a real offer that's good for 7 days. You get paid fast, and you don't need to buy a vehicle from us. Sell to us.

Yes. You can apply for financing online, and business buyers can use our commercial credit application.

Yes. Use our payment calculator.

Yes. You can start a purchase or lease online and finish with our team at the dealership.

Yes. See our service financing page.

Yes. Learn about vehicle protection.

Schedule service online or call our Service Department at 346-560-7162 during business hours.

Our service center has Ford certified technicians and handles services from oil changes, inspections, and tire rotations to more extensive repairs, using genuine Ford parts.

Big Star Ford services nearly all makes and models. Some specialty highline makes and models are exceptions. Call 346-560-7162 before you schedule if you'd like to confirm your vehicle can be serviced.

As an authorized Ford dealer, we perform factory warranty repairs and recall service.

We offer complimentary service pickup and delivery within 10 miles of the dealership, and the vehicle must be drivable. Call 346-560-7162 for details.

AdvantageCare is a prepaid maintenance plan that covers 3 oil changes, 3 tire rotations, and 3 car washes. You can save up to 45% compared with paying for each service individually, and you have 24 months to redeem your services. Pricing and participation may vary. Learn more about AdvantageCare.

Big Star Ford has a Quick Lane at our Manvel dealership. Learn more about Quick Lane.

Our parts department supplies genuine Ford parts and Motorcraft parts. Order parts or call 346-560-7161.

Yes. Shop our Ford Accessories Store.

Yes. You can start your purchase or lease online and finish with our team at the dealership. Learn more about buying online.

Yes. Use our Build and Price tool.

An appointment is not needed for a test drive but is recommended, so the vehicle is ready and waiting when you arrive. Call 346-536-8768.

Bring a valid driver's license and proof of insurance. If you're financing, bring proof of income such as recent pay stubs. If you're trading in, bring your title, registration, and any loan payoff information.

In addition to the vehicle price, expect applicable tax, title, and license fees and our dealer documentation fee of $225. Our team provides an itemized price breakdown before you sign.

Yes. View current openings on the Ken Garff careers site.

Yes. Through the We're Here For You program, we support projects like revitalizing community centers, providing meals and household items for local families, and buying supplies for teachers. Our team also helped build a perimeter fence for a community healing garden with the nonprofit A.I.R. Project.

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