Customer Reviews


Hear What Our Customers Have to Say

"From Our Facebook Page"

This place is great! I felt zero pressure and was treat kindly. My sales guy Agustin Garcia was the best I've ever dealt with. Always truthful and informative. I'll be looking for another vehicle in a few months for my daughter and will definitely be coming back and doing business here with Agustin! Thanks!
Armando H., 1/21/2017

"From Our Yelp Page: "

Was shopping around for a new car.  Cringed going to a car dealership to shop for a car since I have had bad experiences in the past.  Big Star Ford was helpful without being pushy and made the new car shopping experience great. 

They also worked with me to get the price down to a number that I was happy with. I worked with Alfred Sijuwade and he did a great job for me and would recommend him.  Make an appointment with him and he will focus on your needs when you get there.
Patrick S., 10/26/2016

"From Our Google+ Page"

Liz was my salesperson and she was awesome! She was knowledgeable on every vehicle we looked at. She was very patient with us during the process. She even called the next day to check on us and make sure everything was good. She was recommended by a church member that said if anyone could help us, it was Liz. I would recommend her to all my friends!

After Liz was done with all she needed to do she took us to see Raphael. He helped us with all of the finance process. He was very knowledgeable on every process and explained everything very well. We understood every page on the contract. He was a pleasure to deal with. 
Gail M., 12/20/2016

"From Our Google Page:"

Johnny Guevara was a very helpful person. He was interested in my needs as I was looking for a truck. He helped me find the one that would be perfect for me yet affordable at the same time. He took his time and I didn't feel rushed or pressured when we were making a decision. With great attitude and great understanding I would really recommend coming here. 
Erick M., 1/20/2017

"From Our Google+ Page"

Absolutely beyond satisfied with my new car buying experience at Big Star Ford with Sky, John and multiple others along the way! After a five minute conversation with Sky on the phone, I let him know what I wanted at specific price point and if he could make it work, I'd be there in an hour to get the process started. After crunching numbers and utilizing his resources, Sky was able to get my my new (loaded) Ford Edge within $8 of my budget AND many laughs along the way. From the first time you walk through the dealership doors, you immediately feel at home (as much as you can when your signing your life away to a $30,000 plus vehicle). All of the staff is extremely friendly and had more conversations with a little of everyone than I had in a prior dealership experience. Overall, every step of the way was guided by an extremely knowledgeable individual through picking out the car (although I had that down before I walked through the door), financing, about all the extras Ford offers and how to walk through the Ford Sync program! Overall, I'd highly recommend Sky DeJohn as your sales consultant and Big Star Ford for your new (or used) Ford purchase! Thank ya'll so very much!
Callie Howard

"From Our Yelp Page"

Salesman, Clay Sanford, spot on!! Easy-going, straight forward, and busted his butt to get us a good deal. It wasn't an easy sell I know for sure. They gave us more for our trade than we ever expected, realistically. All around, I was very pleased. I've already referred 2 family members!!
Tammi W., 11/7/2017

"From Our Facebook Page:"

So I'm a new mom and was in severe need of a brand new vehicle for me and my daughter. Everywhere in Houston where I'd visited were HORRIBLE and non compassionate to my needs or specific desires. I checked out Big Star Ford's website and submittted an application on Monday. Mr Gerald West called me within ten minutes of my application just to get to know me and become familiar with my situation. He assured me that my daughter and I would get us a vehicle if it was the last thing he would do. I walked in on Wednesday afternoon, and everyone from outside all the way to finance were unbelievably sweet and warm. I walked out a few hours later with my brand new 2016 Ford Fiesta! I've never experienced such exemplary service, & I will always cherish Mr Gerald West for that!!
Brittni S., 1/19/2017


Big Star Ford

17717 S. Freeway
Directions Manvel, TX 77578

  • Sales: (844) 745-4026
  • Service: (713) 653-6230
  • Parts: (713) 653-6240


  • Monday 9:00 am - 9:00 pm
  • Tuesday 9:00 am - 9:00 pm
  • Wednesday 9:00 am - 9:00 pm
  • Thursday 9:00 am - 9:00 pm
  • Friday 9:00 am - 9:00 pm
  • Saturday 9:00 am - 9:00 pm
  • Sunday Closed
; ;